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Welcome to Annie Boyd!

Orders & Returns


You can return or exchange an item that you have purchased on our online store within 7 days You can send it back to us to exchange for another product, or a store credit note under the following conditions.

* You must get authorisation from our retail store first* and

  • The item has not been worn/used
  • Is in original condition
  • It is still in the original packaging
  • The tags attatched,
  • You have kept your proof of purchase


Postage charges on returned items are not refundable

We are unable to offer exchange or credit on sale items.


Delivery cost


Delivery Time

We undertake to deliver your order as promptly as possible and most orders leave  within a few hours of order placement. We do not process orders on weekend or public holidays. (we are also closed for a Christmas break between Christmas eve and early January)  check shop hours for relevant dates.

For New Zealand orders please allow 1-4 working days for delivery (rural delivery can take a day or two longer). At high demand times eg Christmas season these times may be longer

Please note that we cannot guarantee delivery to hospitals or maternity centres so we recommend delivery to a home address.

You may choose to pick up from our store in Herne bay